Privacy Policy

Last updated: June 23, 2026

1. Information We Collect

We collect personal information that you provide to us when you create an account, place orders, apply as a seller, or communicate with us. This includes your name, email address, physical delivery address, phone number, and transaction logs.

2. How We Use Your Information

We use your personal information to facilitate transactions, process payments (via Lipa Na M-Pesa or card processing partners), coordinate delivery dispatch with courier partners, and send transactional notifications (order confirmation, tracking updates).

3. Information Sharing

We share relevant delivery details (recipient name, address, phone number) with the dispatching vendor and courier partner to fulfill orders. We do not sell your personal data to third-party advertisers.

4. Data Security

We utilize standard security mechanisms, encryption protocols, and verified third-party payment gateways to safeguard your transaction information. Data is stored in secure server clusters.